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NetSuite Support

Get the most from your NetSuite investment with expert consultancy, implementation support and managed services from EMEA’s leading NetSuite partner.

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NetSuite Support & Managed Services

Speak to our team

25+

Years of experience

500+

Clients supported

9.7 / 10

Customer Satisfaction Score (CSAT)

2026

Oracle NetSuite EMEA Partner of the Year

Bespoke packages that delivers for your business

Tailored NetSuite support that grows with you

We’ll learn how you operate, understand your objectives and build a NetSuite setup that supports you now, and for years to come. Whether you need a full implementation, a health check, or ongoing managed support, we have the services and the team of experts to match.

Every NetSuite service you need, end-to-end support

From initial consultancy through to ongoing managed support, our team covers the full NetSuite lifecycle.

NetSuite Support Packages

Choose the support level that’s right for you.

Flexible managed support plans designed to scale with your business. All packages include a named account manager and SLA-backed response times.

(*Pre-paid support is for a certain amount of hours to be used over your contract term)

Pre-paid support*

Incident Management & Application Support*

Advice & Guidance*

NetSuite Case Management*

Health Check*

Bronze

2 hours per month

Incident Management & Application Support

Advice & Guidance

NetSuite Case Management

Usage Report

Service Level Agreement

Silver

6 hours per month

Incident Management & Application Support

Advice & Guidance

NetSuite Case Management

Usage Report

Service Level Agreement

Health Check

Platinum

Custom hours

Incident Management & Application Support

Advice & Guidance

NetSuite Case Management

Usage Report

Service Level Agreement

Health Check

Quarterly Business Review

Dedicated Support Consultant

What You Can Do With Your Support Hours

Every support package comes with a set number of hours that you can use flexibly across a range of services. Whether you need a new report built, training for your team, or a discovery session to uncover hidden opportunities in your NetSuite setup, we're here to help. Browse what's available below — and if you're not sure what you need, just ask. We can help you make the most of your support investment.

Need a specific report or saved search built? We’ll handle the whole thing — gathering what you need, building it, testing it, and getting it live. Pro tip: if you need a few reports, we can often bundle them into a small optimisation package, which is more efficient for everyone.

Want a dashboard that actually shows what matters to your business? We’ll set up your KPIs, add reports and shortcuts, configure reminders, and tailor role-based views so each team sees what’s relevant to them.

Have an existing automation, approval workflow, validation, or notification that needs a small enhancement? We can adjust it to work better for you. Note: timescales can vary depending on how complex the change is and what testing’s needed.

Want to update your transaction PDFs — refreshing a logo, adjusting the layout, adding fields, or improving formatting? We’ve got you covered.

Small tweaks to make NetSuite work better for your team. Think adding fields to forms, updating how a process flows, adding a bit of automation, or streamlining something that’s felt clunky.

Let’s dig into what’s slowing you down. We’ll run workshops and discussions to uncover bottlenecks, inefficiencies, reporting gaps, or opportunities to enhance your setup. Timescales vary depending on scope, but this is often the starting point for targeted improvements.

Built for admins who want to get confident with NetSuite. Covers configuration management, user management, troubleshooting best practices, and how to keep things running smoothly.

Learn how to build the reports and dashboards your business actually needs. We’ll cover saved searches, KPIs, dashboarding best practices, and the fundamentals of good analytics.

Training for your team on how to use NetSuite day-to-day. Covers navigation, standard processes, and the essentials everyone needs to know to work efficiently.

Getting started with AI connectors and integrations? We’ll help you set them up properly — configuring the connector, creating the right roles, and getting access and permissions sorted from the start.

Something caught your interest?

Reach out to our team today to learn more about our Services Catalogue
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REFER & REWARD

Introduce a fellow organisation to NoBlue2 NetSuite Support and receive up to 12 hours free support, just for making the connection.

Why NoBlue2?

We’ve been helping businesses unlock the full potential of their ERP for over 25 years. Here’s what sets us apart.

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Transform your NetSuite setup