Real-time operations, sales, customer & inventory data
Unpredictable demand, seasonal fluctuation, high customer expectations and complex supply chains mean that the retail and apparel sector is a challenging one for businesses. Achieving and maintaining efficiency requires a high level of visibility and control when it comes to inventory, as well as proper management of customers, orders and complaints.
Many retail and apparel businesses just don’t have this: physical stores, ecommerce, CRM, logistics and finance all operate on separate systems, leading to errors, loss of sales and poor customer experience. ERP brings all of these together in one comprehensive system.
Choosing NetSuite is only the first step. Success depends on an implementation partner who understands the difference between a simple transaction and a complex omnichannel journey. We are that partner.
Here’s why leading retailers choose us for their NetSuite implementation:
We use industry-leading practices for BORIS (Buy Online, Return In-Store), multi-location inventory and seasonal demand forecasting, including rapid deployment using SuiteSuccess.
Our expert developers specialise in connecting NetSuite to the retail systems you use every day, including marketplaces, ecommerce platforms and third-party logistics (3PL) providers.
We’re recognised by Oracle NetSuite for our technical excellence and commitment to customer success across the EMEA region.
We’re based in the UK, with deep experience in EMEA tax, localised logistics and multi-currency retail environments.
Taking the first step towards digital transformation can be daunting, but we’re here to help guide you through the process just as we have done so many times before with businesses just like yours.
Managing stock levels across multiple warehouses, physical stores and online marketplaces often leads to discrepancies. Without a unified view of your inventory, you risk overselling, under-ordering or leaving valuable capital tied up in slow-moving stock:
Customers expect to be able to interact and purchase across channels, buy online and return in store (BORIS) and have access to platform-specific offers. Meanwhile, manufacturers are bypassing wholesalers to sell directly.
Many retailers rely on separate systems for finance, marketing and point of sale. This creates a disconnect between your different teams, leaving them working with conflicting information, making reporting slow and preventing a clear understanding of true business performance.
Shoppers expect a consistent relationship with your business regardless of how they browse or buy. Without the right systems in place, it’s harder to deliver this, resulting in duplicated or irrelevant marketing efforts and frustrating service interactions, and damaging trust in your brand.
Our award-winning approach to NetSuite ERP tailors the solution to the unique demands of the fashion and retail sector. From ecommerce implementation to inventory and multi-location management, Oracle NetSuite connects your entire business.
A single digital “storefront”
SuiteCommerce brings ecommerce functionality directly into NetSuite, seamlessly integrating your web store with finance, CRM, physical stores, and core business operations in a single software suite. By uniting these disparate systems, it eliminates data silos and provides a single source of truth for your entire organisation.
This unified platform allows you to gain real-time visibility across all channels, deliver cohesive and optimised customer journeys, and effortlessly support multiple brands, currencies, and languages. Consequently, wherever your customers are shopping, they receive the same excellent, frictionless experience.
Fully customisable for SEO, accessible across all devices, and offering a range of easy-to-use design features, SuiteCommerce provides a highly flexible front-end experience. Combined with robust back-office automation, it offers you a fully integrated platform designed to streamline your business management.
For over 25 years, we’ve empowered companies across diverse industries to get the very best from their business systems. Ready to take the next step in your digital transformation?
SuiteSuccess provides a pre-configured framework built specifically for retail operations. It includes dashboards, roles and workflows designed around how successful retail brands actually operate, so you don’t need to start from scratch.
By using established templates, you lower implementation risk and see a return on your investment much sooner. Your NetSuite solution will come with retail KPIs and inventory processes already mapped out. This allows your team to get started quickly and focuses on business growth rather than technical setup.
RIXO
Retail
Choosing an ERP is a strategic decision that directly affects your operational efficiency, customer experience and ability to grow your business. It’s normal to have questions about how ERP might fit into your day-to-day operations, how it integrates with your other systems and how you can work with a technology partner. Let’s answer some of these below:
That’s where we come in! We’re here exactly for that purpose. Our highly experienced team of consultants take the time to understand your current business model, goals and requirements. We’ll work closely with your team to determine the best fit in terms of modules and customisations, guaranteeing minimal disruption to your business during implementation.
And once your system is ready, we’ll be there to ensure a smooth transition and to train your team on the functionalities and features they’ll be using in their roles.
A retail ERP system centralises inventory, sales, customer, finance and operations management in one single platform. Unlike standalone systems, it allows you to work from one source of data, reducing errors caused by duplicate information and enabling you to make decisions across all facets of your business in real-time. This translates into improved stock control and better coordination between channels and provides a complete, real-time view of the business.
To implement your retail ERP effectively, we need to understand your business model, your sales channels, your inventory structure, supply chain and growth objectives. We dedicate time to analysing these aspects with your team to design an ERP infrastructure that’s aligned with your operations, and an implementation plan that minimises disruption to your business.
Oracle NetSuite for retail integrates easily with a wide range of common retail systems, including ecommerce platforms, point of sale systems, logistics tools, marketplaces, marketing solutions and customer service systems. These integrations exist already, but our NetSuite developers can also build custom integrations if needed.
These integrations ensure that information flows consistently across systems, eliminating manual data entry and guaranteeing that all teams work with the same data.
The timeline varies based on your specific business requirements and the complexity of your product catalogue and any current systems. We generally aim for a structured rollout that prioritises your most critical functions first. Our use of industry-specific templates helps to speed the process and get your system live as quickly as possible
Yes. NetSuite cloud ERP is designed to grow with your business, supporting it at every stage. You can easily add new stores, countries, warehouses or product lines without having to re-create processes and workflows. This is especially beneficial for retail businesses where new additions and business model changes are common.
Oracle NetSuite is one of the world’s leading ERPs for a reason. Its comprehensive features list and ability to manage complex operations in real time, coupled with advanced functionality for inventory management, finance, omnichannel operations and reporting, make it an excellent option for retail and fashion businesses. It’s also highly flexible, so can adapt to different retail models very easily.
NetSuite manages product variants using a feature called Matrix Items. You create a “Matrix Parent” (a non-sellable item that holds the core product data, like Classic Round-neck T-Shirt) and define “Matrix Attributes” (like Size and Colour). NetSuite then automatically generates the individual, sellable “Matrix Children” (e.g., Classic Round-neck – Blue – Medium), each with its own unique SKU, price, and stock level.
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